About these Terms
About These Terms
Welcome to RLINK. The following terms and conditions, including our Privacy Policy are referred to as the “Agreement” or these “Terms” and form a binding agreement between you and RLINK, Inc. a company registered in AZ, USA, with registered address 16055 N Dial Blvd, Scottsdale, AZ United States 81631 (referred to as “we,” “us” or “our”) and govern your use of this website and other online areas owned or operated by us, such as our Facebook, Twitter, Instagram programs, as well as the proprietary and co-branded applications for mobile devices (the “Applications”) that are used separately or in connection with our online places (individually and collectively referred to herein as the “Site”).The term “you” refers to the person accessing or using the Site or our Services, or the company or organization on whose behalf that person accesses the Site or our Services.
Please review the following terms carefully, we draw your attention in particular to: 9 (Fees and Renewals); 12 (Disclaimer of Warranties and Liability); 13(Limitations of Liability); 17 (Changes to this Agreement and Waivers);18 (Termination); and 21 (Communications);
By using the Site (including the Applications) or any of our Services (defined below), you are agreeing to these Terms, including our Privacy Policy, and that all of these Terms will govern your use of the Site and our Services.By accessing, using or downloading any materials from the Site, you agree to follow and be bound by the Terms, which may be updated by us from time to time without notice to you. You can review the most current version of the Terms at any time at Terms of Use.We and our third party providers may make improvements and/or changes in the products, services, mobile applications, features, programs, and prices described in this Site (including the Applications) at any time without notice.Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages at this Site.The Site (including the Applications) is not intended for and is not designed to attract children under 13 years of age. If you do not agree with the Terms, please do not use this Site. BY CONTINUING TO USE THE SITE, YOU ARE INDICATING YOUR AGREEMENT TO THE TERMS AND ALL REVISIONS THEREOF.
Your Account And Profile
You will need to register by creating an account with us, either by registering directly with us, or by allowing a RLINK application to connect through REVER Moto’s Mobile App or your Facebook profile, in order to publish Your Content on the Site or obtain access to certain Services.If you choose to create an account profile with us you will become a registered member of the Services, you agree to provide only accurate and complete registration information, and you will keep that information up-to-date if it changes.
When become a registered user, you will obtain unique log-in credentials (a “User ID”).Access to our Site and Services is not authorized by any other person or entity using your User ID and you are responsible for preventing such unauthorized use. Individuals and entities whose privilege to access the Site or use the Services has previously been terminated by RLINK may not register for an account, nor may you designate any of those individuals to use your account on your behalf.RLINK relies on User IDs to know whether users accessing the Site and using our Services are authorized to do so. If someone accesses our Site or Services using a User ID that we’ve issued to you, we will rely on that User ID and will assume that access has been made by you. You are solely responsible for any and all access to the Site or use of the Services by persons using your User ID. Please notify us immediately if you become aware that your User ID is being used without authorization.
Non-Confidentiality, Security And Privacy
You understand that much of the information that you submit to us (such as postings, invitations and recorded activity data) is submitted precisely for the purpose of disclosure in a variety of ways by RLINK, and that we use much of this information to provide services on the Site for which you have expressed interest.Therefore, such information is not subject to any confidentiality obligation.Other information, such as credit card information provided in connection with the purchase of a premium subscription, is maintained with appropriate privacy and security protections.
Our Privacy Policy explains how we collect, use and disclose information that pertains to your privacy. The Privacy Policy forms part of our agreement with you and is incorporated in this Agreement by reference. For full details, please refer to our Privacy Policy at www.RLINK.com/policies-and-terms. Any communications between you and RLINK such as email or other correspondence, in which you offer suggestions or comments for improving or modifying our Site (including the Applications) or Services, will be deemed by us to be non-confidential and non-proprietary.
Payments
If you choose to purchase products from the Site or become a Premium member of the Site or Services, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service or any other payment method made available by us) (“Payment Method”).You may switch to a different Payment Method or update your information by visiting the “Account” page or by contacting us by email at support@RLINK.com. You will immediately be charged for your membership fees after you click “Submit” on the confirmation page and your account will be activated to “RLINK Premium Member” status. You agree to pay all membership fees and other charges incurred in connection with your username and password for your RLINK account.
Fees and Renewals
You may elect to pay membership fees on a monthly or annual basis.All membership fees are payable in advance. Unless you notify us before renewal that you want to cancel, your membership fees will be billed automatically to the Payment Method at the start of the applicable billing period, and will auto-renew until your membership is terminated.We will send you a reminder at least 30 (thirty) days before the renewal date.
The renewal membership fees for equivalent time periods will be the same as the initial charges unless you are otherwise notified in advance or change to a different membership period or access, use, or Services level. You authorize us to charge your Payment Method for the appropriate membership charges and fees and for any other purchases you elect to make via the Site (including the Applications) or Services.
We reserve the right to increase membership fees or to institute new fees at any time upon reasonable notice posted in advance on the Site.Members changing from one membership type to another will have the new rates take effect at the beginning of the next billing date.If you upgrade your membership or add new categories of service to your account, such changes may result in a new billing date effective upon the date you elect such upgrade or addition. ALL PURCHASES ARE FINAL AND NO REFUND WILL BE GIVEN FOR UNUSED PORTIONS OF YOUR INITIAL OR ANY RENEWAL MEMBERSHIP PERIOD.
Cancellation
You may cancel your premium membership by visiting your account page and selecting “Downgrade” or by sending us an email to support@RLINK.com. The cancellation of a membership will go into effect at the end of your current billing cycle, and you will have the same level of access to the Site through the remainder of such billing cycle. When your Premium membership ends, your account will enter “Free” mode.No refunds or credits will be provided by RLINK upon cancellation.You can renew your subscription at any time without opening a new account, provided that additional fees may apply if you decide to upgrade to Premium membership at a later date.
Electronic Communications
The communications between you and RLINK use electronic means, whether you visit the Site, use the Applications or the Services, or send us emails, or whether RLINK posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from RLINK in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that RLINK provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.
Changes to this Agreement and Waivers
We may change the terms of this Agreement from time to time on a going-forward basis, and any such modifications become effective immediately upon being posted to the Site. It is your sole responsibility to check the Site from time to time to view any such changes in the Agreement. If you do not agree to any changes, if and when such changes may be made to the Agreement, you must cease use of the Site (including the Applications) and Services. Your use of the Site (including the Applications) and the Services, after any modifications to the Agreement indicates that you agree to such modified Agreement.
Any changes to this Agreement (other than as set forth in this section 17 or in section 16 above) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of an officer of RLINK Moto, Inc.
Termination
You agree that we may, under certain circumstances and without prior notice, immediately terminate your account and/or access to the Site (including the Applications) or Services.Cause for such termination may include, but not be limited to: breaches or violations of the Terms or other incorporated agreements or guidelines; requests by law enforcement or other government agencies; a request by you (self-initiated account deletions); discontinuance or material modification to the Site (including the Applications) or Services (or any portion thereof); unexpected technical or security issues or problems, (f) extended periods of inactivity; and/or non-payment of any fees owed by you in connection with the Site (including the Applications) or Services.
Termination of your account may include: removal of access to all offerings within the Site (including the Applications) and Services; deletion of your information, files and Content associated with or inside your account; and barring of further use of the Site or Services.Further, you agree that all terminations for cause shall be made in our sole discretion and that we shall not be liable to you or any third party for any termination of your account or access to the Site or Services.
Applicable Laws
This Site and Services are controlled by us from our offices within the United States of America. We make no representation that the Content in the Site or Services are appropriate or available for use in other locations, and access to them from territories where their content or use is illegal is prohibited.Those who choose to access this Site or use the Services from locations outside of the United States do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content or the Services in violation of U.S. export laws and regulations.
Any action related to the Site, the Services, the Content or the Terms, shall be governed by Colorado law and controlling U.S. federal law, without regard to conflicts of laws thereof. You hereby consent and submit to the non-exclusive jurisdiction and venue in the state and federal courts located in Eagle County, Colorado for any legal proceedings related to the Site, the Services or the Terms. If any party hereto brings any suit or action against another for relief, declaratory or otherwise, arising out of these Terms, the prevailing party will have and recover against the other party, in addition to all court costs and disbursements, such sum as the court may adjudge to be reasonable attorneys’ fees. Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Site, the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
FOR USERS IN THE EUROPEAN UNION
If you are resident in the European Union (“EU”), the terms of this agreement shall be governed by the laws of the EU country in which you live. You may therefore bring a claim to enforce your consumer protection rights in connection with these Terms in the courts of such EU country.
Our Services
RLINK is a community of power-sports enthusiasts that, through your use of the Site, will allow you to among other things, review your tracked routes, collect and communicate with friends, share tracked routes externally with 3rd party sources and people, and track your activities (the “Services”). The Services and Site (including the Applications) are collectively referred to in these Terms as “RLINK”.
Conditional Use of RLINK
Your permission to use RLINK is conditional upon your agreement that you: are 18 years of age or older; will comply with these Terms; will not copy or distribute any part of RLINK in any medium without our prior written authorization; will provide accurate information when creating an account or registering for our Site or Services; are solely responsible for your User ID and the activity that occurs while signed in to or while using RLINK using your User ID; will not use RLINK to collect any personally identifiable information, including account names, email addresses, or other such information, for commercial purposes;
will not use the communication systems provided by or contacts made on RLINK for any commercial solicitation purposes; are solely responsible for the content submissions, including routes or trips posted, profile information and links, pictures, and other such content that you submit or post to RLINK (your “Content”); represent that you own or have the necessary licenses, rights, permissions, and consents to use and authorize us to use any and all of Your Content in accordance with the licenses granted in this Agreement;
hereby grant to us and to each RLINK user, whether using the Site or an application authorized by us but developed via a third-party developer, a non-exclusive license to access Your Content and to use, reproduce, distribute, prepare derivative works of, display and perform Your Content as permitted through RLINK functionality and under these Terms;
will not submit as Your Content and materials that are copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, etc., unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit the same as Your Content; and hereby affirm we have the right to determine whether any of Your Content submissions are appropriate and comply with these Terms, remove any and/or all of your submissions, and terminate your account with or without prior notice.
Rules Regarding Information And Other Content
When you use the Site or Services, you can publish and obtain access to various kinds of information and materials, all of which we call “Content”. Content also includes information and materials posted to the Site or Services, by you and are user Content.
You agree not to revise or obscure Content posted by others (including advertising and promotions authorized by RLINK), and you agree not to post or use any Content in any manner that: infringes the copyright, trademark, trade secret, or other intellectual property or proprietary right of others; violates the privacy, publicity, or other rights of third parties; is unlawful, defamatory, discriminatory, libellous, pornographic, obscene, abusive, threatening, harassing, pornographic, hateful, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate, as determined by us in our sole discretion; is false or inaccurate; or could damage our company, parent company, sister companies, affiliates, advertisers, or other parties.
Though we strive to enforce these rules with all RLINK Users, you may be exposed through the Site or Services, to Content that violates our policies or is otherwise offensive. You may use the Site or Services, as permitted by this Agreement, but such use is at your own risk.We may, but are not obligated to, terminate user accounts and/or remove Content from the Site or Services, if we determine or suspect that those accounts or Content violate the terms of this Agreement or the applicable agreement with the offending user(s). We take no responsibility for your exposure to Content on the Site or Services, whether it violates our content policies or not.
General Rules Of User Conduct
It is our goal to make the use of our Site or Services, a good experience for all of our users.The Site, Applications and Services function as a venue where RLINK Users may, among other things, connect and interact with each other.As a neutral facilitator, we are not directly involved in the actual transactions between RLINK Users.As a result, we do not have control over the truth, accuracy, quality, legality, or safety of postings made by RLINK Users, and we shall have no responsibility to confirm the identity of RLINK Users.We also do not have any responsibility to confirm or verify the qualifications, background, or abilities of RLINK Users.You shall at all time exercise common sense and good judgment when dealing with any RLINK User and you represent and commit to us that you are fully responsible for your own actions or inactions with respect to your interactions with RLINK Users.When using RLINK, you agree not to do any of the following:
conduct or promote any illegal activities while using the Site or Services; upload, distribute or print anything that may be harmful to minors; to the extent permitted by applicable law, attempt to RLINKse engineer or jeopardize the correct functioning of the Site (including the Applications) or Services, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site (including the Applications) or Services; attempt to gain access to secured portions of the Site or Services, to which you do not possess access rights; upload or transmit any form of virus, worm, Trojan horse, or other malicious code; use the Site (including the Applications) or Services, to generate unsolicited email advertisements or spam; use any automatic or manual process to search or harvest information from the Site (including the Applications) or Services, or to interfere in any way with the proper functioning of the Site or Services; or impersonate another RLINK User.
Links To Third Party Sites
We don’t have control over websites that are linked from the Site or Services.RLINK may contain links to third party websites, applications, programs or services that are not owned, operated, or controlled by us. Therefore, we cannot and do not assume responsibility for the content, privacy policies, or practices of such websites, applications, programs, or services, or the companies that own them.Additionally, we cannot and will not censor or edit the content of any third party provider.By using RLINK you expressly relieve us from any and all liability arising from your use of any third party website, application, program or service.
Disclaimer of Warranties and Liability
We provide the Site (including the Applications) and Services “as is” “with all faults”and “as available”. We and our suppliers and merchants make no express warranties or guarantees about the Site (including the Application) or Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS DISCLAIM IMPLIED WARRANTIES THAT THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES, ARE OF SATISFACTORY QUALITY, ACCURATE, TIMELY, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT RLINK WILL MEET YOUR REQUIREMENTS, IS ERROR-FREE, RELIABLE, WITHOUT INTERRUPTION OR BE AVAILABLE AT ALL TIMES. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF RLINK, INCLUDING THE APPLICATIONS AND SERVICES, WILL BE EFFECTIVE, RELIABLE, ACCURATE OR MEET YOUR REQUIREMENTS. WE MAKE NO WARRANTIES AS TO PRIVACY AND SECURITY OTHER THAN AS EXPRESSLY STATED IN THE PRIVACY POLICY.WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES, AT TIMES OR LOCATIONS OF YOUR CHOOSING.NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR ANY OF OUR EMPLOYEES OR AGENTS SHALL CREATE A WARRANTY. You may have additional consumer rights under your local laws that this Agreement cannot change.
THE RLINK SITE (INCLUDING THE APPLICATIONS) AND SERVICES ARE INTENDED FOR ENTERTAINMENT AND INFORMATIVE PURPOSES ONLY. RLINK, LLC MAKES NO GUARANTEES, REPRESENTATIONS OR WARRANTIES RESPECTING THE RELIABILITY OF SITE (INCLUDING THE APPLICATIONS) OR SERVICES, OR ANY GPS DATA OR COMPONENT THEREOF. THIS SITE AND SERVICES ARE NOT SUBJECT TO REVIEW, OR TESTED, APPROVED OR CERTIFIED BY, ANY GOVERNMENT OR PRIVATE AGENCY FOR USE IN CONNECTION WITH (I) NAVIGATION, DRIVING, RIDING OR AVIATION ACTIVITIES, (II) LIFE SAFETY ACTIVITIES, (III) MOTOR OR OTHER VEHICLES OR VESSELS OF ANY KIND, OR (IV) ANY OTHER PURPOSE OR USE.
RLINK SHALL NOT BE LIABLE FOR ANY USE OF THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES FOR ANY ACTIVITY IN WHICH THE USER’S HEALTH OR SAFETY IS POTENTIALLY AT RISK AND FOR WHICH THE ACCURACY OR RELIABILITY OF GPS DATA OR COMPONENT IS CRITICALLY REQUIRED, COULD RESULT IN DAMAGE TO PERSON OR PROPERTY, UP TO AND INCLUDING INJURY OR DEATH. RLINK, LLC SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL AND INCIDENTAL DAMAGES THAT MAY ARISE IN ANY WAY FROM THE USE OR RELIANCE ON THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES, OR ANY RELATED DATA.
Nothing in these Terms shall limit or exclude our liability for: death or personal injury resulting from our negligence; damages resulting from gross negligence or intentional violation; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by applicable law.
Limitations of Liability
NOTWITHSTANDING CLAUSE 12.5, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO DISCONTINUE YOUR USE OF RLINK. IN NO EVENT SHALL OUR LIABILITY, OR THE LIABILITY OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, OR MERCHANTS, FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES, EXCEED THE TOTAL AMOUNT OF FEES THAT YOU PAID US DURING THE PREVIOUS ONE-YEAR PERIOD FOR THE SPECIFIC SITE, APPLICATION OR SERVICE AT ISSUE.
WE, OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS, SHALL NOT BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, INABILITY TO USE, OR RELIANCE UPON THE SITE (INCLUDING THE APPLICATIONS) OR SERVICES; OR
ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL OR PERSONAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
IF ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTION, OUR LIABILITY, AND THE LIABILITY OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS, SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW.
Intellectual Property
You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Site (including the Applications) or Services, including applicable copyrights, trademarks and other proprietary rights. We are not granting any license to you under any of those intellectual property rights by virtue of this Agreement, except for the limited right to use the Site or Services, in accordance with this Agreement.“RLINK” as well as “RLINK” are our trademark. Other product and company names that are mentioned on the Site or provided as part of the Services may be trademarks of their respective owners.We reserve all rights that are not expressly granted to you in this Agreement.
The Content on RLINK, excluding all intellectual property of other sites obtained by way of API and linking and Content posted by RLINK Users, is owned by us or our licensors.This includes, without limitation, the text, software, scripts, graphics, photos, sounds, interactive features and the trademarks, service marks and logos contained therein (“Marks”). The Marks are owned or licensed to RLINK, subject to copyright and other intellectual property rights under United States law, the law of the jurisdiction where you reside, and international conventions.Content provided by us is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted in and to the Site (including the Applications) or Services.
As between you and us, you retain any intellectual property rights in any copyrighted materials and trademarks that are contained in Content that you post to the Site.You grant us an irrevocable, perpetual, non-exclusive, royalty-free, fully paid, worldwide license, with rights to sublicense through multiple levels of sublicensees, to reproduce, make derivative works of, translate, distribute, publicly perform and publicly display in any form or medium, whether now known or later developed, make, use, sell, import, offer for sale, otherwise commercially exploit and exercise any and all such rights, under any and all of your intellectual property rights related to the Content in any manner we choose. If you have any rights to the Content that cannot be licensed to us (such as moral rights in some countries), you unconditionally and irrevocably waive the enforcement of such rights, and all claims and causes of action of any kind against us or related to RLINK Users and partners anywhere in the world, with respect to such rights.
Copyright Notice
We respect the intellectual property of others, and we ask you to do the same. If you are a copyright owner or an owner’s agent and find Content that infringes upon your copyrights, you may submit a notification according to the Digital Millennium Copyright Act or the equivalent legislation in your jurisdiction. To do so, please provide our Copyright Agent with the following information (see 17 U.S.C 512(c)(3) for further detail) in writing: (1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (3) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material; (4) Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail; (5) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice (in the case of users in the United States) may not be valid.Your notice must be signed (physically or electronically) and must be addressed as follows:
Copyright Agent
c/o RLINK, Inc.
16055 N Dial Blvd
Scottsdale, AZ 85260
E-mail: support@RLINK.com
General
General
No partnership or agency
You agree that no joint venture, partnership, employment or agency relationship exists between us as a result of the Terms or your use of the Site (including the Applications) or the Services.
Waiver
Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
Severance
If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
Assignment
You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without our prior written consent.We have the right, in our sole discretion, to transfer or assign all or any part of our rights under these Terms and we will have the right to delegate or use third party contractors to fulfil our duties and obligations under these Terms and in connection with the Site or the Services.
Conflict Minerals
RLINK is committed to the ethical sourcing of components and minerals used in our products.
Sustainability Policy
RLINK Is committed to promoting sustainability. We are committed to finding ways in which we can reduce the impact of our work both in the office and away from the office.
Communications
The RLINK system functions as a GPS and cellular transceiver that can be installed and operate in a vehicle as long as the vehicle’s electrical system is properly maintained. If properly installed, the system will enable the user to view the vehicles’ location and send specific commands by logging into RLINK’s website at RLINK.com. The service plan is for vehicle location and communication with the user system only. RLINK’s products have no connection to any law enforcement agency and have no responsibility for contacting or communicating with law enforcement agencies on the user’s behalf. If needed, the user must contact the appropriate law enforcement agency to obtain assistance.
The user acknowledges that RLINK may communicate with one or more of the user’s devices for testing or to provide system firmware updates.
The user agrees to comply with all applicable laws, ordinances, rules and regulations of the federal, state, local or foreign government and any agency or public authority thereof, and to hold RLINK harmless from liability or loss due to any asserted or established violation of said laws, rules, or regulations by the user, their employees, agents or representatives.
Conditions of Use
The user acknowledges that the service plan is based on the wireless service furnished to RLINK by a cellular service provider or cellular service providers. The user further acknowledges that participating service providers disclaim all liability, direct or indirect, arising from the use of the RLINK system and service plan.
The user acknowledges that complete service coverage of any area at all times is improbable. The existence of adverse conditions, such as short-term unpredictable meteorological effects and interference from distant stations, can interrupt the service at times. Circumstances such as weather, tunnels, underground structures, terrain, high-rise buildings, enclosed or underground parking areas, faulty installation, vehicle malfunction and other electrical issues may interfere with the service. The coverage area designates general parameters of expected coverage and is not a guarantee of service.
The user has no contractual relationship with any cellular service provider. The user acknowledges and agrees that the cellular service provider shall have no legal, equitable or other liability of any kind to the user. The user will have no property rights in any telephone number assigned to the user and that number can be changed from time to time. The user acknowledge that service may be temporarily refused, interrupted, curtailed or limited because of atmospheric, terrain, other natural or artificial conditions and may be temporarily interrupted or curtailed due to usage concentrations, modifications, upgrades, relocation and repairs of transmission facilities. The user further agrees that neither RLINK nor the cellular service provider shall be responsible for such interruptions of service or the inability to use the service outside of the coverage area. The user acknowledges that neither RLINK nor the cellular service provider guarantees the security of wireless transmissions and neither RLINK nor the cellular service provider will be liable for any lack of security relating to the use of the service plan.
In no event shall RLINK and/or the cellular service provider be liable for the failure or incompatibility of any equipment utilized by the user in connection with the service, other than equipment provided by RLINK. The user shall use all equipment at the user’s own risk. The user shall indemnify, defend and hold RLINK, the cellular service provider and the respective officers, employees and agents of each harmless from and against all claims, causes of action, losses, expenses, liability or damages including, without limitation, for any personal injury or death, arising in any way directly or indirectly in connection with the provision or use of the RLINK products and services. This provision shall survive the termination of the user’s service plan. In addition, the user’s service plan may be suspended or permanently terminated with or without notice in the event that RLINK’s agreement with the cellular service provider is terminated. The user waives all claims against RLINK and the cellular service provider for such suspension or termination.
By agreeing to these terms and conditions, you authorize RLINK to automatically charge the credit card or debit the debit card that you have specified each month or each year for the data plan payment. You agree that the credit or debit card specified by you for automatic recurring monthly or yearly payments to RLINK is and will continue to be an account that you control, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card, as applicable, to pay your billed monthly or billed yearly data plan.
Store Policy
Store Policy
Data Plan Cancellation
Data plans cancelled for over 60 days are subject to a reactivation fee of $19.95 – $29.95 upon reconnection. Monthly data plans are not eligible for partial credit. Yearly data plans are not able to be suspended and is non-refundable for un-used months. Data plans are not transferable. Suspended SIMs are subject to automatic termination on the carrier side with no activity reported for a consecutive 6 month period.
International Shipping
International orders may incur taxes and fees payable to the destination country. RLINK.com, the shipper, does not collect these fees and is in no way responsible for any customs, taxes or VAT charged by the destination country.
Please contact your local customs office for more information.
Restocking Fees
A 20% restocking fee will be charged on open parts that were used and installed. These fees apply unless the item is defective or damaged, you received the wrong item, or law prohibits the fees.
A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e. any product not in “like new” condition).
Return Procedures
Any product purchased from RLINK is covered under a 14-day money back guarantee. If a product is to be returned, please pay close attention to the following information:
Contact support@RLINK.com to obtain a Return Material Authorization number (RMA). No return will be accepted without an RMA number. Shipping charges will not be refunded. The refund will only be issued to the original method of payment and it is up to the discretion of the bank to determine the length of time before funds are available to the customer.
Warranty
RLINK products are warranted for one year from the date of purchase against manufacturer’s defects. The warranty is valid only to the original purchaser with a proof of purchase that clearly shows the purchase date. Any alterations, misuse, abuse, or faulty installation will void this warranty. The customer’s exclusive remedy for a warranty will be the repair or replacement of the item as determined by RLINK.
The warranty does not apply to any product or parts where the serial number or the serial number of any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover any labor involved in the removal and or re-installation of warranted equipment, nor any parts or labor required to diagnose the necessity for repair or replacement. Contact support@RLINK.com to troubleshoot any issues and create a Return Material Authorization (RMA). No warranty will be accepted without an RMA number. Shipping charges to send the product in for a claim will not be refunded. Expedited return shipping requests will be considered on a case by case basis. All expedited shipping charges will be the responsibility of the requesting party.
